Accessibility Statement

Raha Resort is committed to making our website and our property usable by as many guests as possible, including people with disabilities and people using assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, on raharesort.com.

Accessibility is treated as part of design and content review, not an afterthought. We work on improvements continuously as the site and the property evolve.

To support assistive technology and varied input methods, we:

• Use semantic HTML and labelled landmarks.
• Provide text alternatives for meaningful images and avoid information conveyed by color alone.
• Aim for clear color contrast, scalable text, and a layout that works on mobile, tablet, and desktop.
• Support keyboard navigation and visible focus styles.
• Test with screen readers and keyboard-only flows during development.

We are a small family-run resort and do our best to welcome guests with a range of needs. Where practical, we offer:

• Step-free entry to main public areas.
• Guest rooms suitable for guests with mobility needs, subject to availability.
• Staff who can assist guests with mobility, hearing, or vision needs, including help with luggage, orientation, and reading menus or signage.
• Quiet areas at certain times of day for guests who prefer a calmer environment.

Please call or email us before you book so we can confirm what is available for your dates and prepare for your arrival.

Some parts of the website and property may not yet meet our target standard. Known areas we are working on include:

• Older photography that does not yet have detailed alternative text.
• Third-party embeds (such as maps) that we do not fully control.
• Specific older areas of the property where step-free access is limited: [On-property limitations to be confirmed].

If you find a barrier we have not listed, please tell us so we can fix it.

If any part of the website is not accessible to you, you can also book and contact us directly:

• Phone: 02-2313333
• Email: [reservations@raharesort.com]
• In person at the front desk during your stay.

If you encounter a barrier on this website or at the resort, please contact us at [reservations@raharesort.com] or 02-2313333 with a short description of the problem and, where helpful, the page URL or area of the property. We aim to respond within a reasonable time and to fix issues as quickly as we can.

We review this statement regularly and update it when our website or facilities change. The date at the bottom of the page shows when it was last revised.